Guides for eBay sellers

Practical, free guides on talking to your buyers, getting more feedback, cutting returns and staying within eBay's rules.

Free tool: make a picture of your item at its real size next to a 50p coin, straight from your listing.

• What to write in an eBay thank-you message, with examples
  Ready-to-use examples for after payment, dispatch and feedback, and what to leave out.
• How to get more eBay feedback without breaking eBay's rules
  What eBay allows when you ask for feedback, what it doesn't, and what actually works.
• eBay's rules on messaging buyers, explained
  A plain-English guide to what sellers can and can't put in messages to buyers.
• eBay buyer says the item is smaller than expected? How to prevent it
  Why buyers misjudge sizes, how to stop it, and what to do when they complain.
• How to reduce returns on eBay: a guide for UK sellers
  Clearer listings, sizes buyers understand, careful packing and good communication.
• How to show the size of an item in your eBay listing
  Scale photos, titles, measurements and size options that buyers understand.
• eBay dispatch message templates, with tracking
  Copy-and-paste messages for when an order is posted, with and without tracking.
• SellerThanks vs 3Dsellers: a simple alternative for small eBay sellers
  An honest comparison: price, listing limits, features and who each one suits.